Refund policy

We want you to have a positive shopping experience with us. Please read our Return and Exchange Policy carefully before making a purchase.

No Returns:

We do not offer returns on any products. All sales are final. Please make sure to carefully review product details, size charts, and any other relevant information before making a purchase.

Defective or Damaged Items:

In the rare event that you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will assess the issue and provide instructions for returning the item. If the item is confirmed to be defective or damaged, we will offer a replacement or a full refund, including return shipping costs.

How to Initiate a Return, Exchange, or Cancellation:

To initiate a return, exchange, or order cancellation, please contact our customer support team at [info.labelsa@gmail.com] with your order number and specific request. Our team will guide you through the process and provide you with the necessary instructions.

Return Shipping:

For exchanges due to sizing issues or preferences, customers are responsible for the cost of return shipping to our designated return address. We recommend using a trackable shipping method to ensure the safe return of your item. SHIMONA AGRAWAL is not responsible for items lost or damaged during the return shipping process.

Refunds:

Refunds will be issued to the original payment method used for the purchase. It will take up to 7-10 business days for the refund to be processed and reflected in your account.

Changes to the Policy:

We reserve the right to update or modify our Return and Exchange Policy at any time without prior notice. Changes will be effective upon posting on our website.

Contact Us:

If you have any questions or concerns regarding our Return and Exchange Policy, please contact our customer support team at info.labelsa@gmail.com, +91 9919101106.

NOTE : By making a purchase from - SHIMONA AGRAWAL, you acknowledge and agree to abide by the terms outlined in this Return and Exchange Policy.

Last Updated : 13th August 2024