FAQ's

General Questions

1. What is SHIMONA AGRAWAL?

• SHIMONA AGRAWAL is a ready-to-wear luxe fashion label featuring elegant, classic chic silhouettes for women. We focus on versatile, timeless designs that celebrate craftsmanship.


2. Where are your products made?


• All our products are designed and produced in-house, with fabrics sourced primarily from Banaras, India.



Products and Materials



3. What types of fabrics do you use?


• We use a variety of high-quality silk textiles handwoven in banaras.

Sizing and Fit



4. How do I find the right size?


• Please refer to our size guide available on each product page. If you have any specific questions or need further assistance, feel free to contact us.


5. Do you offer custom sizing?


• At this time, we do not offer custom sizing. However, our designs are created to be versatile and fit a wide range of body types.



Orders and Payments



6. What payment methods do you accept?


• We accept all major credit cards, debit cards, Google pay etc. For more details feel free to contact us. 


7. How can I track my order?


• Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.



Shipping and Returns



8. What are your shipping options?


• We offer standard shipping. Shipping costs and delivery times will be calculated at checkout.


9. Do you ship internationally?


• Yes, we offer international shipping. Please refer to our Shipping Information page for more details and delivery times.


10. What is your return policy?


• We don not accept any kind of returns. For more information please refer to our return and exchange policy.



Care and Maintenance



11. How should I care for my SHIMONA AGRAWAL garments?


• Detailed care instructions are provided on each product page. Generally, we recommend Dry Cleaning Only. Avoid spraying perfumes directly on the garment. 



Contact and Support



12. How can I contact customer support?


• You can reach our customer support through our Contact Us page.



13. Can I visit your physical store or showroom?

• Currently, we operate online only. We are available on various multi-designer stores across the country. However, we occasionally host pop-up events and exhibitions, which will be announced on our website and social media channels.
For more details please reach out to us through our contact us page.

For further details Contact Us